Refund policy
Return & Refund Policy – Luxedaily Cart
At Luxedaily Cart, we strive to provide the best quality products and a smooth shopping experience. Please read our return and refund policy carefully.
Returns
We accept returns within 7 days of delivery. To be eligible for a return:
- The item must be unused and in its original condition
- The product must be in original packaging
- Proof of purchase is required
Non-Returnable Items
- Used or damaged products (not due to our fault)
- Items without original packaging
- Certain personal or hygiene products
Refunds
Once we receive and inspect your returned item:
- Refund will be processed within 5–7 business days
- The amount will be credited to your original payment method
Cash on Delivery (COD) Orders
- For COD orders, refunds will be processed via bank transfer or UPI
- Customers must provide correct payment details
Exchanges
We only replace items if they are defective, damaged, or incorrect.
Shipping Costs
- Customers may need to bear return shipping charges
- Shipping charges are non-refundable
Damaged or Wrong Product
If you receive a damaged or incorrect product:
- Contact us within 48 hours of delivery
- Share photos/videos as proof
Contact Us
For any questions or return requests, contact us:
📧 Email: luxedailycart23@gmail.com
📱 WhatsApp: +1 (403) 900-3770
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By placing an order with us, you agree to this policy.